Resolving Complaints or Grievances
Dartmouth is committed to providing equal opportunities for students, faculty, staff, and visitors with disabilities to access and participate in academic, social, cultural and recreational programs at Dartmouth. This commitment is grounded not only in disability law, including Section 504 of the Rehabilitation Act of 1973 (Sections 504 and 508), the Americans with Disabilities Act of 1990 (ADA) and the ADA Amendments of 2008, but also in Dartmouth's commitment to diversity, equity, inclusion and belonging for all members of the academic community.
Dartmouth's ADA/504 Coordinator (ADAC) in the Office of Institutional Diversity and Equity (IDE) serves as the first point of contact for information about Dartmouth's Disability-Based Accommodation Grievance Procedures.
Alternative Resolution Process
Dartmouth encourages an efficient and informal resolution of concerns. In many instances, an informal process can resolve a disability-related accommodation concern in an efficient and expeditious manner. Students who have disability-related grievances associated with their status as a student (not a student-employee1) may initially attempt to resolve matters by contacting Courtney Theroux to discuss the nature of the complaint, factors to consider as part of the interactive process, and whether an alternative resolution process with the relevant individual or program can be engaged.
Students who have been denied an accommodation by Director Theroux may contact Dartmouth's ADA/504 Coordinator (ADAC) in the Office of Institutional Diversity and Equity (IDE).
Formal Greivance Procedure
Students who are not satisfied with the alternative resolution process or who wish to engage in a formal grievance of a decision or action made by The Dartmouth Institute without first seeking an informal resolution should follow the Dartmouth College Disability-Based Grievance Procedures for Students. Dartmouth's ADA/504 Coordinator is responsible for responding to allegations of discrimination in the accommodation process.
The accommodation grievance procedure is responsive to situations where there is a disagreement with any action, inaction, or decision made by The Dartmouth Institute resulting in a failure to implement an agreed-upon accommodation, the quality of the accommodation provided, the timeliness of the receipt of the accommodation, an accommodation denial, or any other accommodation-based claim.
Allegations of disability-related discrimination unrelated to the accommodation process are addressed through the Equal Opportunity Grievance Procedures in the Office of Institutional Diversity and Equity (IDE).
Dartmouth Institute Contact Information
1 Students who have been denied an accommodation in their status as a student employee (including as a teaching, research or project assistant or post-doctoral trainee) should follow the appeals procedures for staff.